Terms – conditions – privacy

NEFFA (referred to as us or we) is Registered in the Netherlands (no. 34350925). We operate the website www.neffa.nl (the Website).

These are the Terms and Conditions, which govern each use you make of the donation payment services provided through the Website. These Terms and Conditions apply separately to each single donation that you make. They do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

The donation services
We will use your donation for setting up a pilot collection of sustainable bags of MycoTEX
All payments through the Website are to be made by payment card or via PayPal.
Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, Mollie. By confirming that you wish to proceed with your donation you authorize Mollie to request funds from your credit, debit, or PayPal card provider.

Unauthorised card use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

Information from you
Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.
When you submit your payment details, these details will be transferred to our payment provider, Mollie, and your payment data will be collected and processed securely by them. You should make sure that you are aware of Mollie terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.
We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

Refund policy
If you make an error in your donation please contact us by email at info@neffa.nl or by post at NEFFA Dorresteinweg 3, 3762KG Soest, the Netherlands within 14 days and a full refund will be made to you.

We reserve the right to amend these Donation Payment Terms and Conditions at any time.
These Donation Payment Terms and Conditions are governed by Dutch law and are subject to the exclusive jurisdiction of the Dutch courts.

Privacy statement
As we use Mollie’s services as a payment service provider, data may be shared between us in that context.
When subscribing to our newsletter, data will be shared with Mailchimp in that particular context.
No other data will be shared with third parties.